FAQ

all our Cigars are Fresh and Guaranteed. If you don't like what you just received from us, return it and we will issue a refund or better cigar. PERIOD. Here's the owners' Cell Phone #: 727-365-1755, ask for don Gregory. No questions asked

Who we are - click here

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from CIGARSHOPEXPRESS.COM to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to CIGARSHOPEXPRESS.COM shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    Rogue Amusements - CigarShopExpress.com
    15 Oscar Hill RD
    Tarpon Springs, FL 34689

    Delivery shall be deemed to have been made by You to CIGARSHOPEXPRESS.COM five (5) days after the date sent.


  • Consumer Agreement
  • Being cigar smokers ourselves, we understand how frustrating it can be to deal with poor customer service. We don't just supply you with quality cigars and products; we also provide you with quality service. If you ever have an issue with any items that you have purchased from cigarshopexpress.com, please contact us right away and we will do whatever it takes to make you a happy customer.


  • Shipping & Delivery
  • Most orders are shipped via USPS from our Tampa Bay, FL warehouse within two days of receipt to arrive within 4-7 business days. In the event of a delay, we will attempt to notify you by email or postal mail.
    As an added Security measure and for your Protection, one of the Rogue Amusements operators shall make a brief telephone call to the purchaser to confirm the order prior to shipping the tobacco products and charging the purchasers credit card. The telephone call may be a person-to-person call or a recorded message. The operator will attempt to speak directly with a person and may leave a message on an answering machine or by voice mail.

    At this time, CIGARSHOPEXPRESS.COM ships merchandise only to locations within the continental United States and not to international locations. Nor does CIGARSHOPEXPRESS.COM ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


  • Sales Tax
  • CIGARSHOPEXPRESS.COM charges Florida state sales tax of 7% on all shipments delivered in the State of Florida. A county surtax is added to the state rate and varies by county. Shipping and Handling charges are taxable in the State of Florida. Outside the state of Florida, the purchaser is responsible for remitting any additional taxes to the appropriate taxing authority.


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. CIGARSHOPEXPRESS.COM and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW:

    State Tobacco Laws

    Many states have recently passed legislation either restricting or prohibiting the importation of tobacco products into their states. Choose a state below to view current legislative information.

    California* we DO ship to this state please read the following
    Business and Professions Code Section 22950-22963

    To read the entire text of the law, Click here and go down to section 22963 which covers delivery of tobacco products.
    We encourage you to address any concerns or issues with this law directly with your local state senator or representative.

    Delaware* we currently do NOT ship to this state because of the following

    AN ACT TO AMEND TITLE 30 OF THE DELAWARE CODE HOUSEBILL 153 AS AMENDED BY HOUSE AMENDMENT 1, AMENDING SEC.302, PARA. 5361-5369

    To read the entire text of the law, click here.

    We encourage you to address any concerns or issues with this law with the Office of Legislative Counsel of Delaware (302) 744-4114 or directly with your local state senator or representative.

    Idaho* we currently do NOT ship to this state because of the following

    TITLE 39 HEALTH AND SAFETY
    CHAPTER 57
    PREVENTION OF MINORS' ACCESS TO TOBACCO
    We encourage you to address any concerns or issues with this law with the Office of Legislative Council of Idaho (208) 334-5213 or directly with your local state senator or representative.

    To read the entire text of the law, click here..

    Maine* we currently do NOT ship to this state because of the following

    To read the entire text of the law, click here..
    We encourage you to address any concerns or issues with this law directly with the Office of Legislative Information or, your local state senator or representative.

    Montana* we currently do NOT ship to this state because of the following

    To read the entire text of the law, click here..
    We encourage you to address any concerns or issues with this law directly with your local state senator or representative.

    Oregon

    To read the entire text of the law, Click Here. Scroll down to section 323.709
    We encourage you to address any concerns with this law with the Office of Legislative Counsel of Oregon (503) 986-1243 or directly with your local state senator or representative.

    Nevada* we currently do NOT ship to this state because of the following

    To read the entire text of the law, click here.

    We encourage you to address any concerns or issues with this law with the Office of Legislative Counsel of Nevada or directly with your local senator or representative.

    Louisiana

    Louisiana does not have a State Law. Rogue Amusements Cigars requires that we verify your age and that your physical billing and shipping address be the same. If we are unable to electronically verify your age via your address, we require our customers to send a copy of a government issued picture id via fax at (727) 943-8185 or scan your id to thedon@cigarshopexpress.com

    Michigan* we currently do NOT ship to this state because of the following

    Section 205.431

    All sales conducted through the internet, by telephone, or in a mail-order transaction shall not be completed unless, before each delivery of cigars is made, whether through the mail, through a transportation company, or through any other delivery system, the seller has obtained from the purchaser an affirmation that includes a copy of a valid government-issued document that confirms the purchaser's name, address, and date of birth showing that the purchaser is at least the legal minimum age to purchase.

    To read the entire tax of the law Click here

    Rhode Island* we currently do NOT ship to this state because of the following

    To read the entire text of the law, Click Here

    We encourage you to address any concerns or issues with this law with the Office of Legislative Counsel of Rhode Island or directly with your local senator or representative.

    Utah* we currently do NOT ship to this state because of the following

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